Frequently asked questions
Mastering Your Penoria
How do I clean and maintain my Penoria pen?
How do I clean and maintain my Penoria pen?
To keep your ink flowing perfectly, we recommend flushing the nib with lukewarm water every 4-6 weeks or whenever you change ink colors.
Which ink refills or converters are compatible?
Which ink refills or converters are compatible?
Penoria pens use [Standard International / Proprietary] cartridges. Each pen comes with a converter for use with bottled inks.
My pen is "skipping" or feels scratchy. What should I do?
My pen is "skipping" or feels scratchy. What should I do?
Ensure you are using high-quality, fountain-pen-friendly paper. If the issue persists, check the tine alignment of the nib.
What is the Penoria Warranty policy?
What is the Penoria Warranty policy?
Every Penoria instrument is backed by a 1-year limited warranty against manufacturing defects.